Express Care is our commitment to you, the anchor of our business. We only offer you only the very best-in-class service, delivery, and support.
For nearly 20 years, we have provided identification solutions to organizations of every size. Our attention to industry trends ensures you’ll receive superior recommendations to implement and support the best ID solution available.
From the latest printer drivers, firmware, and technical information to manuals and user guides, we have the tools you need to keep your printer equipment running smoothly. At Badge Express, we’re standing by and ready to help.
In-House Technical Support
Unlike most of our competitors, we service every product we sell in-house. Didn’t purchase your printer from us? No problem. From the moment you become a Badge Express customer, you have access to our full network of factory-trained technology and software support experts. We offer one-on-one training for new printer installation, software setup, and even card design consultation to create credentials that best represent your corporate brand. For customers needing in-depth assistance, add-on support packages are available.
Extended Warranty Plans
Buying an ID card printer can be a sizable investment. We offer exclusive extended warranty plans to maximize your investment and minimize unforeseen issues. In addition to covering parts, service labor, and support, we have optional plans that include loaner printers so you don’t experience any downtime with your critical ID card program.
We stock nearly every product that we sell. As a result, we get your order out quickly so that you get what you need when you need it.
We want to tell you more! Call an ID Specialist today to talk about expanding your identification security assets with an ID card printer and custom card issuance program. If you have any questions about our Express Care Program or simply need assistance, talk to an ID Specialist at (800) 251-1752, or email us at firstname.lastname@example.org.